Reviews

What our customers are saying

  • Excellent service Great service, lovely chap Jason friendly and polite sorted issues out swiftly

    LauraA-320
    5/28/2021

    An excellent job. Prompt, efficient, thorough. An excellent job! Thank you.

    RobertC-1122
    5/28/2021

    Lovely cleared drain Cleared my drain that another company failed to do! Very impressed.

    AshM-99
    5/16/2021
  • Perfection The young man that came to unblock our drains was absolutely brilliant, quick, efficient, clean, tidy, friendly, cleared up all the mess that was caused by the blockage. Perfection. Thank you so much.

    AlisonM-2460
    5/11/2021

    Great service , knowledgable operator visit. Jason , came out this evening to sort out a blockage with our septic tank. Excellent young man and company to deal with. Thorough investigation undertaken to report to our insurance company.

    PurpleRug52-2
    4/26/2021

    Great Service Phoned in the evening and the guys attended as agreed at 09:00 the next morning. Problem solved within the hour and drain flowing freely. Many thanks.

    StephenB-2342
    4/12/2021
  • Took the time and care to fix the problem with me in mind. Came out very late in the evening (gone 10pm) to deal with a sewage leak from the above flats into mine. Took his time and was very careful not to cause anything to splash back into my flat from the drain that for some reason is in my flat, so as to not make it worse for me than it already was. Much better than the previous company who didn’t care about that which was horrendous. So very happy that they couldn’t make it and I got who I did.

    BenjaminW-87
    2/18/2021

    A tricky job completed where others failed. We presented a very difficult problem, with a kitchen drain solidly blocked about 4M round several right-angled bends. 3 other drain companies failed to cure the problem. They persisted, and worked very late to complete the job, and had equipment not held by other companies. The quality of the work was excellent, and the team polite and friendly. Recommended.

    PeterB-1768
    1/07/2021

    Blocked drain. My neighbour Paul had a blocked drain,Jason and Sam came out on time and sorted the problem,they were very professional in their work.i would definitely use them again and would recommend them.

    LmD-7
    12/03/2020
  • Great Service & Fast Response thank you

    Emily Nicholson
    11/24/2020

    A friendly Polite chap came to service the tank and blower.
    Dealt with what needed to be done efficiently and cleanly.
    Would recommend them to anyone. AAA+++🎶

    Darren Jane
    10/01/2020

    Blocked toilet rescue So SO grateful for such a brilliant, reasonable and friendly reply to a cry for help. On my own, looking after my husband who has dementia, Dean was the perfect answer ! Fast, efficient, friendly and very reasonable service. I’m SO glad I have his card This is a heartfelt thank you!!

    AnneD-234
    9/13/2020
  • One of the Best Firms that I have Ever Employed This company has to be one of the very best that we have ever employed. The quality of the workmanship was was outstanding and the professionalism of the staff second to none. Staff were polite, friendly and very hard working. The job was finished without being rushed and it was clear to us that the owner and his staff take great pride in their work. I would not hesitate to recommend this company to anybody requiring drain/ tank work. The owner is extremely knowledgeable and helpful.

    CarolynM-79
    8/17/2020

    Problem Solved We contacted DTE late on Sunday afternoon to due our main drain being blocked, Dean arrived within 2 hours and then very quickly sorted out the blockage in a good humoured and very professional manner. I would have no hesitation in using this company again should the need ever arise.

    TonyR-398
    4/05/2020

    Very informative One phone call led to a call out the same day. Fantastic service. Very good advice from Dean, who certainly knows all there is to know in this business.Would definitely recommend this company over and over.

    CatherineW-228
    2/13/2020
  • Great work Excelent service. Dean arrived in a timly manner and gave us a thoughtful and indeph investigation of our drain issue and came up with the easiest and most cot effective solution to the problem. fantastic sevice, thank you.

    mrshelpfull
    2/13/2020

    Good quick service Very happy with service. Friendly, courteous guy came out within a few hours. Cause of a blockage was identified and dealt with quickly then time spent hosing away mess that said blockage had made. … .Wouldn’t hesitate using DTE again.

    GavinR-109
    12/18/2019

    Brilliant service We had a great experience with DTE, friendly, efficient and professional. I would definitely recommend them.

    SarahD-727
    11/17/2019
  • A fast and efficient end to a blocked drain A great service from Phil of DTE who attended the same day I telephoned to clear a blocked drain for an elderly relative. I would definitely recommend this company, and appreciated the helpful advice given.

    GinaD-40
    10/09/2019

    Brilliant service Came out on a Sunday for no extra charge. Solved problem and advised on other essential work including remedying shoddy work done by insurers. All completed with great customer service. Both Dean and Phil kept us fully informed about timings and the work to be done and the price was very reasonable.Would definitely use again and strongly recommend them.

    RobertL-386
    8/05/2019

    Brilliant service from a fantastically dedicated engineer Phil was absolutely fantastic. Worked tirelessly and graciously to fix our drainage system. Hugely experienced and highly knowledgeable in his field Cannot recommend him highly enough.

    AliceW-116
    7/29/2019
  • Good experience…with lots of humour! Phil the engineer was brill…he found the problem quickly and despite having some problems with his own jet system he managed with sheer brute force and determination to clear the drain blockage…and clean up after!! Great service would highly recommend 😉

    JuliaH-172
    7/09/2019

    FANTASTIC SERVICE We had an ongoing problem with our drains. DTE came out on an emergency basis for us and sorted the problem. Highly recommend.

    VivianR-3
    6/18/2019

    Quick call out to our local club…..saved the day before the Ale Festival got into full swing! Thank you!

    Vanessa McGill
    5/26/2019
  • Friendly, Professional & Prompt First Class Service Outstanding service from start to finish. We had a very urgent drainage problem which Dean and his team sorted within 24 hours. Extremely helpful and we really appreciated the friendly customer service from both Dean and Ben. We would certainly highly recommend DTE. Thank you very much for fixing a stressful situation so quickly.

    DianeC-128
    1/10/2019

    Unparalleled Service We had an ongoing problem with our main waste outlet, which 4 previous companies had failed to satisfactorily diagnose. … A real nice guy and excellent service at a very reasonable rate compared to many of the firms offering only basic unblocking for double and sometimes triple the rates.Definitely recommend! :)))

    TomB-518
    11/29/2018

    Highly professional, would recommend. I’d like to thank the team at DTE for the renewal of my fence.DTE had a tanker reverse accidentally into my fence knocking it down, having arrived home from work I was obviously disappointed. Dean came out and quickly acknowledged responsibly, his company have done a wonderful job in replacing my fence with a new one.A truly professional approach in customer service. I would recommend this company to anyone.

    BenL-179
    8/19/2018
  • Knowledgeable about all thins septic tank and sewerage treatment… Great company. Very knowledgeable, timely and responsive. They know their stuff and get on with it – and they’re nice guys too.

    GoldShoe87-2
    4/23/2018

    So professional & so helpful These guys have been our ‘Knights in shining Armour’ since our emergency call for help..Professional.. reassuring & so helpful..Thank you..

    ScarletComputer81
    4/09/2018

    snow, rock, frozen ground, no worries. despite some challenging conditions and ground (snow, frozen ground and bedrock) we now have a working treatment works thanks to drain and tank engineering.the drain and tank engineering staff were all very friendly, helpful and knowledgable. thanks.Jamie, (Truro, Cornwall).

    RedPencil34
    3/22/2018
  • Really good service When our septic tank started backing up, we called Drain and Tank Engineering to help. Dean came out to us, investigated it, and explained the problem. DTE fixed the problem by installing a new sewage treatment plant. Its a much better system and we feel better as we are doing our bit for the environment.Would recommend.

    LisaW-305
    11/06/2017

    praise indeed About 3 weeks ago I realised my elderly mum’s outside drain was blocked. I phoned a national company out of the yellow pages and they sent Dean from “Drain and Tank Engineering”. He was unable to clear it but quickly arranged for another person to come . After a lot of hard work, it was cleared of wet wipes but Dean kept me up to date and checked the next day to see all was still well. A wonderful service. Dawn

    DawnW-88
    6/19/2017

    Highly Reccomended what can I say Matt, jack and dean are fantastic, very polite helpful and very professional no job is to big or to smallThey make a great team and we would Highly Recommend them to anyone who needs a new treatment plant ! well done lads

    WestV
    6/16/2017
  • Satisfaction Guaranteed We called as our Septic tank was continuously filling due to the excessive amounts of rain fall and and an inadequate drainage system. Dean assessed the situation provided a solution which was both comprehensive and affordable. Work was completed in a timely efficient manner with the site being left neat and tidy. Would recommend and use again.

    satisfiedlady
    2/24/2014

    Experts Its rare to find such knowledge and customer service these days in any trade. Drain and Tank sent an Engineer out straight away to our septic tank. when we had a problem. We had a new treatment plant installed the next week at a fair price. I would recommend to anyone.

    helpfull2
    12/07/2013

    Outstanding Having had problems with septic tank overflowing we called Dean who was very helpful and sorted our problem out with a new soak away. Very professional and would recommend him to friends.

    mrshelpfull
    11/13/2012

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